Understanding human service organizations. The nature of human service organizations ; Theoretical approaches to human service organizations / Yeheskel Hasenfeld -- Linking the organization to its environment. The institutional ecology of human service organizations / David J. Tucker, Joel A.C. Baum, Jitendra V. Singh -- Nonprofit human service organizations : funding strategies and patterns of adaptation / Kirsten A. Gronbjerg -- Executive leadership in human service organizations / Hillel Schmid -- Ideology, professional work, and technology. The ideational system of social movement agencies : an examination of feminist health centers / Cheryl Hyde -- Professional work / Andrew Abbott -- Diagnosis and uncertainty in mental health organizations / Stuart A. Kirk, Herb Kutchins -- Structure and technology in human service organizations / Charles Glisson -- Working in human service organizations. Patriarchy and social welfare work / Paula L. Dressel -- Job satisfaction in the public social services : perspectives on structure, situational factors, gender, and ethnicity / R.L. McNeely.

(cont.) Client-organization relations. Power in social work practice / Yeheskel Hasenfeld -- Dependency and discretion / Joel F. Handler -- Empowerment of clients. Empowerment, political analyses, and services for women / Naomi Gottlieb -- Empowering ethnic minorities in the twenty-first century : the role of human service organizations / Lorraine M. Gutiérrez -- The effectiveness of human services. The effectiveness of human service organizations : a comparison of models / Thomas D'Aunno -- Evaluating the effectiveness of countywide mental health care systems / Oscar Grusky, Kathleen Tierney.