Breakaway planning : 8 big questions to guide organizational change
Title:
Breakaway planning : 8 big questions to guide organizational change
JLCTITLE245:
Paul Levesque.
Personal Author:
Publication Information:
New York : American Management Association, c1998.
Physical Description:
xiii, 258 p. ; 23 cm.
ISBN:
9780814404263
General Note:
Includes index.
Abstract:
When it comes to implementing a big organizational change, there are hundreds of ways to do it wrong. Yet all of these hazards can be eliminated with careful, thoughtful planning. When it's done properly, planning can transform what's often a chaotic, disruptive experience into a smooth, well-organized one. And Breakaway Planning gives you a clear, straightforward, and field-tested roadmap for making that happen. At the heart of Breakaway Planning are 8 crucial questions for your leadership team. As a whole, the questions supply a structured, disciplined approach to planning a strategic change initiative. And they serve as a valuable checklist to ensure your plan is airtight and ready to go. And you'll find complete instructions on how to manage the entire change initiative, from forming a compelling vision ... to preparing a succinct written plan ... to implementing the plan and tracking its progress. Whether your ultimate goal is to reduce costs, enhance quality, increase customer satisfaction, maximize market share, improve safety, or something else, Breakaway Planning arms you with the knowledge and tools to achieve success.
Contents:
Pt. I. Preplanning. Introduction: Is Planning Really Necessary? Learning to See the Future. Asking Big Questions -- Pt. II. The 8 Big Questions. 1. How Will We Become Ambassadors of Change? 2. How Will We Spread the Word Internally? 3. How Will We Acquire and Use Customer Data? 4. How Will We Bring New Employees Up to Speed? 5. How Will We Make Things Better for Our Employees? 6. How Will We Make Things Better for Our Customers? 7. How Will We Measure Our Successes? 8. How Will We Celebrate Our Successes? -- Pt. III. Next Steps. Finishing Touches. Moving Toward Implementation. Implementing the Plan -- App. Sample Agenda for a Three-Day Academy Workshop.