Creating a culture where assessment improves learning / Georgine Loacker, Marcia Mentkowski -- Providing leadership for organizational change / Candace Cartwright Young, Michael E. Knight -- Using assessment to enhance quality / A. Michael Williford, Gary O. Moden -- Helping a campus in transition / Albert M. Katz -- Assessing outcomes of general education / MindaRae Amiran, Karen Maitland Schilling, Karl L. Schilling -- Demonstrating and enhancing community college effectiveness / R. Dan Walleri, Jeffrey A. Seybert -- Building assessment programs in large institutions / James H. Watt ... [and others] -- Assessment strategies for adult undergraduate students / Carol E. Kasworm, Catherine Marienau -- Portfolio assessment / Lendley C. Black -- Assessment options for the college major / Reid Johnson ... [and others] -- Attitude and opinion data / John A. Muffo, Mary Anne Bunda -- Cognitive and affective measures of student development / R. Stephen RiCharde, Cynthia A. Olney, T. Dary Erwin.

The community college student experiences questionnaire / Jack Friedlander, Patricia H. Murrell, Peter R. MacDougall -- Classroom assessment / Susan Sellman Obler, Julie Slark, Linda Umbdenstock -- Assessment centers / Robert E. Millward -- Student self-evaluation / Carl J. Waluconis -- Coursework cluster analysis / James L. Ratcliff, Elizabeth A. Jones -- Total Quality Management / Darrell W. Krueger -- Performance funding / Janice Van Dyke, Linda B. Rudolph, Karen A. Bowyer -- A flexible approach to statewide assessment / Barbara S. Fuhrmann, Karen M. Gentemann -- The College Outcomes Evaluation Program / Nina Dorset Jemmott, Edward A. Morante -- Accountability through assessment in community colleges / Dorothy Bray, Martha J. Kanter -- The role of states and accreditors in shaping assessment practice / Peter T. Ewell -- Summary and conclusion : Are we making a difference? / Trudy W. Banta.